1) General

Refund eligibility depends on the type of service and the stage of work. If you believe you are eligible for a refund, contact us at [email protected].

2) Subscriptions (if applicable)

• Subscriptions may be non-refundable once the billing period begins, unless required by law.
• If a refund is granted, it may be prorated based on usage or access.

3) Consulting and professional services

• Work already delivered (reports, implementations, code, or documents) may be non-refundable.
• If work has not started, we may issue a refund minus processing fees, where applicable.

4) How to request

Email [email protected] with your order details, date of purchase, and the reason for the request. We typically respond within 1–3 business days.